We may collect personal and non-personal information in a variety of ways, including when you visit our Site, place an order, subscribe to our newsletter, or interact with us.

Personal Information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)

Non-Personal Information:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Cookies and tracking technologies

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2. HOW WE USE YOUR INFORMATION

We use the information collected for various purposes, including:

• Processing and fulfilling orders
• Managing payments and transactions
• Providing customer support
• Improving our website functionality and user experience
• Sending order updates and service notifications
• Marketing and promotional communication (with your consent)
• Detecting and preventing fraud or unauthorized activities

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3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Enhance user experience
• Understand user behavior
• Improve website performance

You can control cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Site.

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4. SHARING YOUR INFORMATION

We may share your information with trusted third parties only when necessary:

• Payment gateways for secure transactions
• Shipping partners for order delivery
• Service providers for website maintenance and analytics

We do not sell, rent, or trade your personal information to third parties.

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5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

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6. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

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7. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

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8. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

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9. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

Email: support@cocoheal.com